Brand Representative

At Holistic Industries we aspire to be champions of cannabis—champions of the plant, of the industry at-large, of our communities, of budtenders and buyers, of our team members and our customers.

Holistic does this by growing, packaging and selling a consistently high-quality product that patients and consumers truly want. Holistic creates retail and brand experiences that authentically connect with today’s cannabis-loving customer and the team at Holistic leads with passion, authenticity and a local approach that prioritizes people and the plant.

Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good.

As a vertically integrated multistate operator, Holistic cultivates and extracts, manages Liberty Cannabis retail stores (Home of Team Green https://libertycannabis.com), supplies hundreds of dispensaries as a wholesaler, and creates our own distinctive brands including:

Garcia Hand Picked – garciahandpicked.com - called hand picked because we collaborated with Jerry Garcia’s family (Grateful Dead) to choose every strain, product, package, merch, event, and charity. It’s the most authentic and successful celebrity brand in the making.

Strane – thisisstrane.com - this widely distributed brand showcases our skill at growing craft cannabis at scale and featuring familiar and unique cultivars in a broad range of form factors.

Hellavated —hellavated.com- first introduced in Oregon and now growing quickly across our markets, Hellavated offers well-priced products that are flavor forward, potent and fun.

Do Drops – dodropsedibles.com- we answered a market need for an approachable, low-dose edible for new users while still accommodating heavier users (‘Eat One Stay Mild, Eat More Get Wild’).

Cannaceutica –cannaceutica.com- Cannaceutica will be the first true healthcare brand in the industry, studied to treat chronic pain and backed by evidence from UC Irvine.

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

About the job:

The Brand Representative will support the Oregon Market. They will work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. They will also generate interest in Holistic Brands by staging events and answering questions about product.

• Thoroughly understand our company and products

• Develop positive relationships with customers and distributors

• Act as the point of contact for customers, and handle customers’ individual needs

• Resolve conflicts and provide solutions to customers in a timely manner

• Report on the status of accounts and transactions

• Track customers’ preferences

• Autonomy to schedule customer meetings and events/activations based on the market sales strategy

• Provide feedback to the Marketing and Sales departments regarding customers’ requests

• Raise awareness of the Garcia, Hellavated, Avitas, Better, and Sunny Jays brands using company marketing tools and industry events

• Help attract new customers and brand awareness via Pop Ups / Vendor Days

• Participate in various events with our Sales team in promoting products to generate sales opportunities

• Visual Merchandising in stores

• Must have a fun and positive attitude with a focus on customer satisfaction

• Adhere to company and state regulations.

• Non-traditional work schedule including evening and weekend work

• All other duties as assigned

• Physical Requirements of the Job: Long periods of sitting. Long periods of screen use. Moderate to loud exposure to noise level and artificial light. Must be able to lift, carry and balance up to 30 pounds, may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Extensive travel required.

About You:

General

• Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.

Education/Experience

• Proven work experience as a brand support team member

• Hands on experience in sales and an ability to deliver excellent customer experience

• Cannabis experience preferred

Technological Skills

• Proficient in CSR software

Required Knowledge and Skills

• Must be passionate about the cannabis industry and Garcia, Hellavated, Avitas, Better, and Sunny Jays produts.

• High-level attention to detail

• Self-driven and organized

• Ability to prioritize tasks and meet deadlines with a shifting workload in a fast-paced environment

• Knowledge of medical marijuana laws, MED regulations, and DPHE requirements; Previous marijuana industry experience preferred with priority given to candidates with experience in licensed facilities

• Ability to adapt to changing priorities

• Ability to communicate clearly and accurately

• Ability to initiate and follow through on work independently

• Ability to work collaboratively in a team environment

• Professional demeanor, strong work ethic

• Eager to learn and enthusiastic

• Understanding of sales performance metrics

• Excellent communication and negotiation skills

• An ability to deliver projects and answer inquiries on time

• Business acumen with a problem-solving attitude

• Extensive state-wide travel is required

Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our team members are eligible for generous insurance and paid time off programs as part of our highly competitive compensation package.

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.