Chief Information Officer (CIO)

Description

The Chief Information Officer (CIO) is the leader of a diverse team, administering all information systems across the College.   The CIO provides vision and leadership for the innovation, development, and operation of technology solutions, information management, and services to support the College's mission and strategic initiatives. This position reports to the Vice President for Administrative Services and is a member of the President’s Executive Cabinet.   

Examples of Duties

• Provides leadership role in optimizing the use of and overseeing college-wide technology systems including administrative systems (Ellucian/Colleague and associated applications), business intelligence reporting, network infrastructure, computer/help desk operations, telephone, Information Technology(IT) Security, web services, and learning management applications (Currently Canvas and associated applications in partnership with Instructional Systems)
• Provides direct supervision, coaching, and mentoring to direct reports to build a high-performing IT workforce. 
• Lead and maintain a 3-year forward looking strategic IT plan related to enterprise database technology, web technology, telecommunications, network, information technology security, and the central IT help desk. 
• Develops and manages the Information Technology operating budget; assists in the development of the technology portions of the capital budget and project budgets 
• Work closely in partnership with Instructional Systems and web services.
• Provide, prepare or otherwise supervise the following:        

• Review all major operational systems at least annually, focusing on hardware, software and system life cycles.
• Participate in IT related policy development and operational decisions, including but not limited to annual initiatives, adjustments to the strategic plan, short and long term financial planning, etc. 
• Develop, maintain and manage an effective disaster recovery and continuity plan.
• Ensure systems are operated and maintained according to accreditation and industry standards.
• Develop, maintain and manage IT security and privacy policies College-wide.
• Serve the President and VP for Administrative Services as a senior technical advisor with ultimate accountability to the college community and Board of Trustees.         
• Supervise, instruct or otherwise provide appropriate levels of training to IT staff and other college employees as appropriate to fulfill the college mission.
• Participate in assigned committees. Serve as chair of the college Technology Planning Group committee

Other duties as assigned by the President or the VP for Administrative Services

Qualifications

MINIMUM REQUIRED QUALIFICATIONS

• A minimum of 5 years of IT leadership experience and a Master’s degree in a leadership or technical field of relevance.
• In-depth knowledge and experience in information management systems, systems architecture principles and planning, datacenter management, data integrity, learning management systems, cloud services, IT security y best practices, system virtualization, networking protocols, software development, or equivalent foundations for the areas to be managed. 

PREFERRED EXPERIENCE

• Demonstrated mid- to senior-level management experience of an IT department in a small to mid-size accredited college or institution of higher education with a focus on service to students and staff while fostering an environment of positive employee engagement and trust throughout the organization.
• Experience in addressing and changing technology culture and re-calibrating IT strategy to support operational and staff development.
•  Experience in implementing information security practices and standards in securing an institution of higher education. Experience in developing technology operational budgets.  Knowledge of principles and practices of purchasing, contract negotiations and management and customer service.
• Ability to lead and manage people and foster an environment of positive employee engagement, collaborative partnerships and trust throughout the organization.
• Ability to lead an organization through transformational change, with efficient and cost-effective management of resources.
• Exceptional communication both orally and in written word and ability to present technology solutions to senior leadership and others in non-technical roles.
• Ability to establish and maintain performance metrics that measure and report the effectiveness of the IT activities and IT investment made by the college. 
• Experience using and/or evolving an IT governance structure to collaborate with key staff members throughout the institution to determine project priorities.

Supplemental Information

• Most of the job is sedentary, however, occasional periods of light work may be required;  lifting up to approximately 35 lbs. occasionally 
• The worker may be exposed to primarily to inside office conditions
• Visual acuity appropriate for an administrative position,  ability to perceive or detect surroundings 
• Hear/talk/communicate – Must be able to exchange information and communicate
• Mental acuity – Able to focus, concentrate, understand, and convey subject matter 
• Repetitive motion (i.e., keyboarding), fingering,  grasping,  pushing, pulling, lifting, reaching 
• Stand/sit/walk/able to move or traverse from one area to another 
• Climbing stairs – occasionally 
• Walking -- frequently

Occasional travel may be required